01
Compose an email
Use an email address authorized for Email to Fax on your AFAX account.
AFAX EMAIL TO FAX · CANADIAN CLOUD FAX
Your email.
Your document.
Delivered by fax.
Send documents to a fax number from the email app you already use. No fax machine, paper or dedicated fax line required.
For authorized senders with an active AFAX account. Works with common desktop and mobile email apps.
New message
SubjectDocument for fax delivery
Please see the attached document.
Submit through your AFAX account
Address update: Please begin using @afax.email. The legacy @go.faxthis.ca Email-to-Fax address is scheduled for retirement on January 2, 2027.
Transition details →Four simple steps
How to send a fax by email
Use Outlook, Gmail, Apple Mail or your preferred email application to submit a document through AFAX.
02
Enter the fax number
Address the email to the destination's 10-digit fax number followed by @afax.email.
03
Attach your document
Attach a PDF, DOC, DOCX or TIFF file. You can attach multiple supported documents.
04
Send and track
AFAX validates your submission and queues the fax. Track delivery in the AFAX portal and through enabled notifications.
EMAIL ADDRESS FORMAT
{faxnumber}@afax.emailBefore sending: Check the destination number and attachments. Keep your email message concise, especially when forwarding an existing email thread.
After sending: Email submission is not the same as completed fax delivery. Review the final transmission status in your AFAX account.
More than an email address
One AFAX platform. Multiple ways to fax.
Email to Fax is one convenient part of AFAX, a Canadian digital fax platform for businesses, healthcare providers and professional teams.
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Email & secure portal
Send by email or use the AFAX online portal to send, receive and manage fax documents.
Explore features →◈
Privacy-minded workflows
Protected portal access, account controls and additional healthcare-oriented security options for sensitive documents.
Security details →◎
Fax numbers that fit
Local and optional toll-free numbers, with options to move an existing fax number to AFAX.
View plans →▣
Teams and locations
Support multiple authorized users and configure fax access for staff and offices according to your plan.
User management →▤
FaxLink Print to Fax
Send from Windows applications that support printing, without first printing to paper.
Learn about FaxLink →{ }
API & integration
Connect fax communication to EMR/EHR, CRM, ERP and custom business workflows.
Developer options →A simpler address
Moving from go.faxthis.ca to afax.email
We are simplifying the address used for AFAX Email to Fax. You can start updating your saved contacts and email workflows now, before the legacy address is retired.
- Use {faxnumber}@afax.email for new submissions.
- Update saved email contacts, templates and automated workflows.
- Your existing AFAX account and fax number do not need to change for this address update.
- Tell our support team if a submission to the new address does not work as expected.
Helpful answers
Email to Fax FAQs
Do I need to install software?
No special desktop application is required for standard Email to Fax. Use your existing email app and an active AFAX account with an authorized sender address.
Can I send more than one attachment?
Yes. Attach multiple supported documents to one email. PDF is recommended for broad compatibility.
Can I forward an existing email?
Yes, but review the forwarded content, remove unnecessary email history and keep the message concise before sending.
Can my colleagues send faxes too?
Additional email addresses can be authorized through AFAX user management, subject to your account permissions and plan.
Will changing the address affect incoming faxes?
This update concerns the email address used to send a fax. Your assigned fax number and inbound fax routing are separate.
How do I confirm delivery?
Review your fax history and transmission status in the AFAX portal. Notification availability depends on your account settings.
Canadian cloud fax
Ready for a simpler way to fax?
Explore AFAX for email-based faxing, secure online document access, team workflows and application integration.